March 2025 Member Spotlight
Haley Castillo, MSHI, RHIA, CCS
Professional Shares
Where do you work and what is your job title?
UAMS as the Inpatient Coding Manager
How long have you been a member of ArHIMA?
12 years
What certification types have you received or are seeking to receive?
MSHI, RHIA, and CCS. I would be interested in becoming an AHIMA Approved ICD-10-CM/PCS Trainer as I have assisted with our Inpatient trainings for onboarding.
Which college/university did you attend?
Arkansas Tech University
What made you decide to pursue a career in HIM?
I knew I wanted to be in the medical field in some way without providing direct patient care. So, I reached out to an advisor (Darla Sparacino) to discuss and I loved everything she had to say about it.
What other jobs and/or titles have you held prior to the present one?
Charge Capture Analyst, Charge Capture Supervisor, CPC for UAMS Clinical Trials/Research, CDI/CPC Specialist (Inpatient), and CDI/CPC Inpatient Team Lead
What are some of your responsibilities at your current position?
Reviewing work queues, managing team through day-to-day work, correct account issues, reviewing compliance audits/denials, assisting with coding questions, generate monthly quality/productivity, handling interview, onboarding, and training for new hires, and more!
What is a typical day like for you?
Every day really is different, but I will first start my day by generating our IP billhold report. This report assigns out high dollar accounts and basically showcases our accounts/dollars for everything 4 days post discharge. Then I basically jump around in various areas while working around both scheduled and unexpected meetings while managing my team throughout the day!
What do you enjoy most about your job?
I love the team that I work with and being able to lead them while also still getting to be in the world of coding. Also, working remotely and being close to my kids is an added bonus.
Any other professional tidbit(s) you want to include?
I did my Internship at UAMS which is what initially opened the door to my first job here.
Personal Shares
What is your favorite food?
Shrimp or Fish Tacos
What was the first concert you ever attended?
George Straight in like 2013
What’s something you want to do that you’ve never done before?
Skydive!
What’s the best advice you’ve ever heard?
I have always stressed myself so my mom would always ask me “How do you eat an elephant? “One bite at a time”. So, this has always stuck with me.
Do you like to cook? If so, what is your favorite thing to cook?
Yes, but I think I enjoy baking more. I will cook or bake anything easy, like 5 main ingredients or less. J
If you could get on a plane tonight and travel anywhere in the world, where would you go?
Anywhere tropical
Where is one place in Arkansas you would suggest people to visit?
Probably Hot Springs or Fayetteville because there’s so much to do and history behind the areas.
Any other personal tidbit(s) you want to include?
I have a daughter (7), son (3), and I am married to my high school sweetheart!